OnePlus Ace suffers from overheating. The company claims that this is normal.
The smartphone has a serious problem with heat dissipation and under heavy loads it heats up
Two weeks ago , OnePlus Ace premiered in China, which became a reimagined version of Realme GT Neo 3. Sales of new items have already started and, unfortunately, the launch of the smartphone did not go smoothly. There are those who, from the very first days of using OnePlus Ace, regretted purchasing it. The company failed to avoid problems with his work.
Some users have complained that the OnePlus Ace has severe heat dissipation issues that don't seem to be fixable by software. It turned out that during the gameplay, when the smartphone gives maximum performance, there is a strong heating of the case and it is extremely uncomfortable to hold the smartphone in your hands. Someone reports heating up to 46.5 ° C, but there is a user who stated that at peak load the case “fired up” to 60.4 ° C.
OnePlus is already aware of the issue and has commented. Actually, she does not see any problem and states that the high temperature of the smartphone during the game is a common occurrence. She considers this behavior of OnePlus Ace normal and expected. However, this does not affect the daily operation of the smartphone.
Such a response from the company disappointed fans and they sin that in the pursuit of a thin and light case, engineers sacrificed a heat sink. In addition, the liquid cooling system installed inside is clearly not up to the task.